Date of Last Revision: June 25th, 2024
This privacy policy is applicable to how Milo ( “we” or“us”) handles personally identifiable information that is left when you visit and/or register and/or log in to the App/website and server and use the services provided (collectively, the “Milo Services”), as well as other personally identifiable information shared with our business partners.
We value the privacy of users, subscribers, publishers, members, and others who visit and use the Milo Services (collectively or individually, “you” or “users”) and want you to be familiar with how we collect, use, and disclose personal information from and about you.
You may share personal information when using the Milo services. One example is when you provide information about yourself as part of the Milo account creation process. Another is when you take certain actions on the Milo that are public or intended to be public in nature, such as when you broadcast content, post profile information, follow a channel, or subscribe to a broadcaster's account and so on. Given the social nature of some of the Milo Services, that information may be collected, used, or disclosed by others who are part of that social interaction. In addition, some features of the Milo are designed to provide others with information about user activity, such as identifying the user who created a particular Clip or the subscription status of users for a given channel. We encourage you to be mindful of this when considering your activity on the Milo.
By using the Milo Services, you signify your assent to the Milo Privacy Policy. If you do not agree to this policy, please do not use any Milo Services. Your continued use of Milo Services following the posting of changes to these terms will mean you accept those changes.
Registration: When you register to use our Services, we receive certain information about you through Facebook, Google, or Phone number, as applicable to your method of registration. This information may include your name, your location and language, a profile picture, your email and mailing address, your phone number and social following. The registration process is optional for YouNow users who only wish to view content, but is required for users who would like to broadcast via YouNow or to use the Services' more advance options. You can update your profile data at any time.
Activity: Any user-generated content is collected by Milo, such as when you enter profile data, create broadcasts, chats, posts, moments, when you gift or fan another user or subscribe to a partner's broadcasts. Communication from You: When you contact us with questions, concerns or for purposes of customer/technical support, we collect the information contained in your message, which may include your name, contact details and any other personal data you provide.
Survey Information: We may collect your user information through surveys we conduct from time to time with respect to our Service. Participation in and providing information through such surveys is optional.
Device information: Device and connection information, IP address, device capability, bandwidth, network type, and traffic to and from our websites, error-reporting information including type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the Application when the error occurred.
Log information: Usage information, such as, URL, redirected URL, performance timing, referrer, network type, network info, charge status, ad block info, cookies, access and reports history.
Location information: We will process your location or geographical information based on your consent or if permitted, where this is necessary to deliver the Service you have requested.
Service usage information: Service use history, service activity history, gifting history, statistics on live streaming views, details of your interactions with other users including following or followed history, details of interaction between you and the Service or you and our website including report history, time broadcasted or time spent watching broadcasting on our Service, and other information about your use of our Service, such as bookmarks and visit history.
We will only use your Personal Information when the applicable laws allow us to. In general, we use your Personal Information for the following purposes:
Provision of services: to present Milo Services and its contents to you, including any interactive features on Milo, and to provide you with information, products or services that you allow us to; we also collect and use Personal Information to verify your eligibility and deliver prizes in connection with any promotion activities;
Improvement of services: to improve and personalize our services by presenting new services, information, recommendations, and feedback;
Customer management: to manage a registered user's account, to provide customer support and notices to the registered user about his account or subscription, and notices about changes to Milo Services or any other product or service we offer or provide through it;
Communication: to communicate and interact with you directly, for an example, we may send notifications regarding upcoming changes, promotion activities or improvements on Milo Services;
Content review: to review pictures, images and contents posted or generated on Milo Services to ensure that you do not upload or post any illegal or pornography content;
Customization of content: to perform research and analysis about your use of, or interest in contents, products, advertising, or services available on Milo Services in order to develop and display content tailored to your interests on our Website and App;
Performance Analysis: to determine whether users of Milo are unique, or whether the same user is using Milo Services on multiple occasions, and to monitor aggregate metrics such as total number of visitors, number of videos viewed, demographic patterns;
Functionality and security: to identify users not meeting the age limit, to diagnose or fix technology problems, and to detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement;
Compliance: to enforce our terms of use and to comply with our legal obligations;
Aggregation: to aggregate information we collect about you to which one or more purposes described above.
We will not be responsible for the privacy practices of any third parties, and the information practices of any third parties are not covered by this Privacy Policy.
Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we use your Personal Information.
We will not rent or sell your information to third parties (or the group of companies of which PoLive is a part) without your consent, except as noted in this Policy.
We may share your information:
● We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that PoLive is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences). But these Affiliates will honor the choices you make about PoLive can see your contents.
● We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
● We may also share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of users our app receives. This information does not contain any personal or personally identifiable information, and is used to develop content and services that we hope you will find of interest.
● We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
You may choose to share your User Content:
● Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public. With this feature, Milo can be protected from exhibitionism. Once you have shared User Content or made it public, that User Content may be re-shared by others.
● If you remove information and contents(eg. Screenshots, etc.) that you created on the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties have copied or saved that information.(eg. Facebook, etc.)
You shall have the right to obtain from Milo confirmation as to whether or not your personal information is being processed, and, where that is the case, you may request for a copy of your personal information.
The provision of your consent shall give Milo a lawful basis to process your personal information. You may also revoke your consent to processing.
If you entered the incorrect age or gender, we can assist you. Please submit a report to Customer service and we will handle your request.
You shall have the right to ask for your personal information to be deleted in certain circumstances. Please note that your right to erasure may be limited if the data are necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
You shall have the right to object to and ask for restrictions on the processing of your personal information in certain circumstances;
You shall have the right to receive the personal information you have provided to Milo, in a structured, commonly used and machine-readable format and have the right to transmit those personal information from Milo to another controller without hindrance from Milo to which the personal information have been provided, where the processing is based on your consent and the processing is carried out by automated means.
You shall have the right to object, on grounds relating to your particular situation, at any time to processing of your personal information. Milo shall no longer process the personal information unless Milo demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
You shall have the right to file a complaint with our Data Protection Officer (details of which are provided below) if you think that one or more of your rights have been infringed by Milo.
Protecting user privacy and personal information is a top priority for Milo. We make substantial efforts to ensure the privacy of all personally identifiable information you provide to us. Access to all personally identifiable information is restricted to Milo employees, contractors, agents and third-party service providers Milo need to know that information in order to provide, operate, develop, maintain, support or improve the Service. Milo uses password protection, access logs, and system monitoring to safeguard the confidentiality and security of all member information.
You can always control what information you choose to share with us on the Service. To do so, you can change your settings in the Service or in your mobile device. Alternatively, you can remove the Service from your mobile device entirely.
You can remove your data anytime you want. If you ask us to delete your account, we will use commercially reasonable efforts to remove your data from our servers.
We take appropriate steps to ensure that we process and retain information in accordance with the following principles:
The Service is not directed to children under the age of eighteen (18) and we do not knowingly collect personally identifiable information from children under the age of eighteen as part of the Service. If we become aware that we have inadvertently received personally identifiable information from a user under the age of eighteen as part of the Service, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of eighteen as part of the Service.
We may change this Privacy Policy from time to time in order to better reflect our current data handling practices. Thus, we encourage you to review this Privacy Policy frequently! The "Last Updated" date above indicates when this Policy was last changed.
If you have any questions about this Privacy Policy, please contact us at rajaanugrah.02work@gmail.com